The email contained the consumer’s social security number and routing number to a bank account. The consumer reported never obtaining a loan with the entity.Īnother consumer reported having received an email from Ace Cash indicating a Law and Investigation Department. The email further included threats that the consumer’s employer would be contacted. The email included language stating that if there was no payment from the consumer, “serious allegations” including violation of federal banking regulation, check fraud, and theft by deception were to proceed. The email came from and contained what appeared to be a case file number and past due amount. Consumers are urged to verify licensing status prior to giving the financial institution, company, or individual any nonpublic personal information, such as social security number and checking account access.ĭFI has received complaints from Washington consumers who received threatening emails from entities claiming to be “Ace Cash Services” and “Ace Cash.” It appears that this activity is a loan collection scam.Ī consumer reported receiving a threatening email related to Ace Cash Services regarding a delinquent loan. The Washington State Department of Financial Institutions (DFI) warns consumers that before doing business with a financial institution, company, or individual, they should make sure that the entity is properly licensed. BE ADVISED, “ACE CASH SERVICES” AND “ACE CASH” SHOULD NOT BE CONFUSED WITH THE FOLLOWING COMPANIES LICENSED THROUGH THE DFI OR OTHER WASHINGTON STATE AGENCIES:
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